Privacy Policy – Wisconsin HVAC Qualifier Exam Prep

1. Information We Collect

When you purchase or register for WI HVAC Exam Prep, we collect the information you provide directly — including your name, email address, and payment information processed securely through Stripe. We do not store your credit card details on our servers.

2. How We Use Your Information

We use your information to deliver and improve our service, send you access credentials and important updates about your account, and respond to support requests. We do not sell or share your personal data with third parties for marketing purposes.

3. Cookies & Analytics

We use essential cookies to maintain your session and provide core functionality. We may use anonymized analytics to understand how users interact with our platform. You can disable cookies in your browser settings, though some features may not function correctly.

4. Data Security

We take reasonable measures to protect your information from unauthorized access or disclosure. All payment transactions are encrypted and handled by Stripe, a PCI-compliant payment processor.

5. Data Retention

We retain your account information for as long as necessary to provide the service and comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at the email address below. We will respond within 30 days.